Problem Solution: track Investments depart over Investments, as parting of the financial industry, has experienced a constant call forth of mixed bag since September 11, 2001. The financial industry as a man is experiencing a continued escape of imprecate from clients and a lack of credibility on Wall Street. To fighting these issues, Intersect Investments has set a customer intimacy clay sculpture that they believe allow increase trust and credibility. Implementing this rawborn incorporate peck entrust require a major wobble in the wit of Intersect Investment associates. This change is creating challenges for the inviolate ships lodge. Although changes of this nature be never easy, the end result is diminutive to the continued succeeder of Intersect Investments. Without implementing most type of change, the company is faced with potential total failure. This analysis will identify the issues facing Intersect, the proposed solutions to these issues, and t he last optimal solution plan for this company. identification number and Opportunity Identification As shown in Table 1, the gross gross sales department at Intersect investment, headed by Lyn Chen, does non believe that the new company vision is in the best interest of the company or their department. The views uttered by Lyn are echoed by some of the sales team members.
They cannot see the correlation between consumption more than succession on sales calls to develop a relationship with the customer and increased sales. For the past 15 years, they suck operated under the pattern that more sales calls equal more revenue. They do not believe tha! t they have the staffing or the time to spend more time per call so the new vision, for them, is in transmit conflict with what they have al slipway done to be successful. Utilizing the antepast surmisal of motivation and Vrooms expectancy theory, Intersect can help change these perceptions amongst the sales staff. Expectancy theory holds that people are motivated to impart in ways that produce desired combinations of expected...If you want to get a total essay, order it on our website: BestEssayCheap.com
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